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Chris Fritsch and Stefanie Marrone recently hosted a master class on tips and trends in marketing technology. They shared best practices...
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A staggering up to 70% of CRM and other technology implementations fail to meet expectations. The problem has more to do with people and...
Chris Fritsch has been a CRM consultant for over 15 years. As a CRM Success consultant, Chris has worked with hundreds of firms on CRM...
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LMA conference season is upon us - and this year it’s quite intense after so many cancelations during the pandemic. But the amount of “Up...
Technology adoption in law firms is likely going to change as a new generation of tech-savvy lawyers is entering the profession....
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Did you know that 70% of all CRM implementations fail to meet expectations? A failed CRM implementation costs firms thousands of dollars,...
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Whether your firm sends holiday greetings electronically or mails traditional paper cards, a great deal of effort and preparation (and...
In the #NewNormal, selling legal services is going to rely increasingly on technology. This digital approach first requires taking the...
Too many organizations make this mistake: thinking about CRM as a project or an initiative that has a defined beginning and end. But CRM...
Smaller firms are going to start focusing more on contact management and digital marketing technology in 2022 - because there are going...
This advice is still just as true today for CRM success. Instead of trying to get adoption throughout the organization, start with...
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